Maureen Crist Web Design and Development

PROFESSIONAL EXPERIENCE

Customer Success Manager – 2017 - 2018

Introduced the concept and drove a corporate reorganization around the customer lifecycle - Land/Adopt/Expand/Renew
Managed sales, onboarding, expansion and renewals for subscription business focused on website management, support and digital marketing
Focused on client projects that drove business results to achieve expansion and support renewals

Armadillo Painting Co. - 2017 - www.armadillopainting.com

Completed market analysis, user profile matrix, user personas, information architecture, customized WordPress theme and implemented several plugins to redesign and build a site for this commercial painting company.

Pacific Islands Tuna Industry Association - 2016 - www.pacifictuna.org

Analyzed client needs, customized WordPress theme, implemented several plugins to create a site for this industry organization to share key news and information to stakeholders in 14 member nations.

Great Conversations - 2016 - www.greatconversations.com

Completed market analysis, user profile matrix, user personas, information architecture, design and build in HTML5, CSS3, jQuery, PHP, and WordPress
Please see the stagingarea for project milestones.

Clayton Smith Architecture - 2015 - www.mocrist.com/cjsarc/

Created custom theme and new logo; Complete design and build in HTML5, CSS3 and PHP

Kathryn Metzger - Actor - 2015 - www.kathrynametzger.com

Account Manager - University Recruiting - 2008 - 2009

Drove the development and execution of a winning intern program. Exceeded Microsoft overall intern conversion rate by 35%.
Established and implemented annual college hiring plan. Exceeded FY08 hiring goals by 30% while simultaneously developing FY09 plan.

Education Marketing Representative - Northern California District - 1991 - 1993

Achieved 160% of revenue quota for FY'92. Ranked #1 nationwide in successfully closing education marketing programs. Awarded Education Representative of the Year, Western Region, as a result.
Managed Campus Resellers and won Northern California SPIN Selling Contest for excellence in this area.

Financial Analyst – Folsom Microcomputer Division – 1988 - 1991

Developed projected income statements and managed quarterly forecasts for $380 million division. Awarded Intel Exceptional Player Award and Intel Divisional Achievement Award for excellence.